Frequently Asked Questions
Answers For Commonly Asked Questions
Dry Cleaning
What Types Of Stains Can You Remove?
Our advanced cleaning techniques allow us to remove a wide variety of stains. We take pride in our ability to tackle even the toughest spots and smudges, ensuring your garments look their best.
What Does Your Dry Cleaning Process Look Like?
Our dry cleaning process begins when you drop off your clothing at our location. Each item is tagged and sorted based on its type, the extent of cleaning needed, and the urgency of the turnaround. Your clothes are then transported to our secure cleaning facility, where they are thoroughly washed and dried. Afterward, they return to our location for any necessary touch-ups, are carefully bagged, and are ready for your loving embrace at pickup.
Are There Any Fabrics you Don't Clean?
No, we clean all fabrics and stains through our extensive cleaning processes, though some items may need more love and attention than others.
Is Your Dry Cleaning Process Safe For The Environment?
Yes, our cleaning process is environmentally friendly. We use non-toxic, biodegradable cleaning solutions and energy-efficient equipment to minimize our ecological footprint while ensuring your garments are thoroughly cleaned.
Other Services
Is Preserving My Wedding Dress Necessary?
Preserving your wedding dress is essential if you want to keep it in pristine condition for years to come. Our specialized preservation process protects against yellowing, fabric damage, and stains, allowing you to cherish the memories without worry. It's a valuable investment for future generations or simply to preserve your special day.
Why Can't I Just Put My Uggs In The Washing Machine?
Dry cleaning Uggs provides a thorough clean without risking damage that a washing machine might cause. Our specialized process uses gentle, non-toxic solvents that preserve the shape, texture, and integrity of the sheepskin and suede materials while effectively removing dirt and stains. This method prevents water damage, shrinkage, and color fading, ensuring your Uggs look great and last longer.
How Do I Know When I Should Get My Clothes Dry Cleaned Versus Wet Cleaned?
Determining whether to dry clean or wet clean your clothes depends on the fabric and care instructions. Delicate materials like silk, wool, and cashmere typically benefit from dry cleaning to avoid shrinkage and maintain texture. For more durable fabrics or items labeled as "machine washable," wet cleaning is an eco-friendly option that effectively removes stains while preserving the garment's integrity. Always check the care label and consult with our experts if you're unsure.
Rug Pick Up And Delivery
What Should I Do To Prepare For My First Pickup?
Nothing! Just know which rugs you want cleaned and where they are located in your house, and our pickup crew will handle the rest!
When Should I Expect My Rugs To Arrive?
The usual turnaround from our cleaning facility is seven business days, though the timeline may vary based on the level of cleaning required for different rugs. All pickup orders will be delivered within our operating hours, barring extenuating circumstances.
What Areas Do You Cover For Pickup And Delivery?
We cover Orangeville and the surrounding areas. If you're unsure if we serve your location, feel free to contact us.!
Alterations
What Types Of Alterations Do You Offer?
We offer a wide range of alterations, including hemming, taking in or letting out seams, adjusting waistlines, and resizing garments. Our skilled tailors can handle everything from simple adjustments to more complex alterations.
How long Does It Take To Complete An Alteration?
Most standard alterations are completed within 3 to 5 days. However, the exact turnaround time can vary depending on the complexity of the alteration and our current workload. We strive to provide timely service without compromising quality.
Do You Provide Tailoring For Special Events; Weddings, Prom, Graduation Etc?
Yes, we offer expert tailoring for special events, including wedding dresses, prom dresses, tuxedos, and graduation attire. Our skilled tailor ensures a perfect fit for every garment, enhancing your comfort and style on your big day. We take pride in delivering meticulous alterations to make your outfit truly special.
Ask Your Question
Our team of dry cleaning experts are always here to help!